Service Commitment
Always prioritize customer needs
First of all, thank you for using Guangxian CNC equipment. To ensure the product provides you with better service, please carefully read the operation manual and other accompanying materials before use.
Our company adheres to the business philosophy of "Service First, Quality First" and is committed to providing customers with high-quality after-sales service.
The commitment is as follows:
1. Our company strictly follows national standards, industry regulations, and contract requirements to track, monitor, and inspect products to ensure product quality.
2. Free repair and replacement of equipment or parts with quality problems within the warranty period.
3. Our company provides services to customers strictly in accordance with industry standards. Free on-site repair service is provided within one year (warranty period) from the date of equipment acceptance. After the warranty period expires, or if the product or parts are damaged due to external accidental factors or improper use by the customer, our company will still provide high-quality after-sales service; customers only need to pay the cost.
4. Our company has established files for all sold equipment and supporting facilities, and at the same time, assigns engineers to go to the customer's workshop to assist customers in the installation and debugging of the equipment, and provide technical training to the operators.
5. Our company has a year-round supply of high-quality and complete equipment accessories, providing you with one-stop service from sales to debugging, maintenance to repair. Maximizing your interests is the highest principle of our service.
We firmly believe that we can accompany your vigorous development with the best professional service and meticulous care.
Service Hotline: 18653128038 / 86-531-85986865
Contact Us
Sales Hotline:
Manager Li: 86-186-5312-9070
E-Mail: zgjngx@163.com
Address: Biandiandong Road, Huaiyin District, Jinan City，Shandong Province
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